• NEW :
  Import your photos directly from Facebook, Picasa or Flickr to print them.
• NEW :
  Import your photos directly from Facebook, Picasa or Flickr to print them.
• NEW :
  Import your photos directly from Facebook, Picasa or Flickr to print them.

What does your ''Best price guarantee'' offer mean?

The mission of Foto.com is to offer exceptional photo printing and finishing quality at the lowest possible prices. Because of this, Foto.com has decided to supplement its 'money back guarantee' (quality guarantee) with an additional price guarantee.

Should you find better prices elsewhere, please contact us and we will match them. All quoted prices must be like-for-like with VAT, postage (first class mail), administrative and packaging costs included.

To make a claim on this particular guarantee, we need to make it completely clear and fair for all our consumers, so we request that:

1. Any quoted prices must be widely accessible to all (no targeted offers, special reductions, coupon codes, etc.)

2. When comparing the same product and service:

a .For the product, you need to clearly refer to the product characteristics (e.g. photo on canvas: cotton canvas 410g, UV protection, anti-moisture, anti-stain)
b. For service, you need to clearly refer to the packaging and delivery method (e.g. large photo on canvas: special packaging and additional handling are necessary from the carrier)

The no quibble ''money back guarantee'' from FOTO.com :

Our objective is to consistently produce exceptional quality photo printing and finishing. So, if the quality of our products does not meet your expectations, we will reimburse you immediately. If you are not satisfied, you simply contact our customer support team within 2 weeks of receiving your order.

The Money Back Guarantee is unlimited and regardless of the reason, covers a refund of the full amount of your initial order, including shipping costs.

The Money Back Guarantee is not applicable :
a. in the event of orders that have not been delivered because of a client’s own neglect (e.g. delivery address is incorrect, address is unknown to the postal services or the order is not picked up from the Post Office, etc.).
b. orders that fall into the 'special handling' category associated with large orders. For these particular orders, claims are handled on a case by case basis. We are however committed to correct, at our expense, any quality problems that may arise despite our thorough quality check.

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